Default Tiles
The Private Intelligence, Automation, Secure Client, and Secure Cloud Analytics tiles are automatically available for you to add to your dashboard on the Dashboards page. You do not need to add the integrations to access the tiles. However, to generate additional incidents, we recommend that you configure integrations to provide endpoint data, such as Secure Endpoint and Umbrella. For details on how to configure integrations, see Integrations.
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The following Private Intelligence tiles are available to all users in the Customize Dashboards dialog box:
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The Unassigned Incidents tile displays a list of incidents that have not been assigned to a user over a selected timeframe, organized by the color-coded priority score assigned to the incidents. The priority score is calculated from detection risk (including incident severity and TTP-based risk of financial loss) and asset value at risk (based on the value of assets involved in the incident). Click the name of the incident to view more information in the incident details.
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The Team Mean Time Summary tile displays the following data for your organization:
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Mean Time to Engage - The average time the status of the incidents changed from New to one of the Open statuses by users within the selected timeframe. The New status only includes incidents that were created by a system during the selected timeframe. This allows you to quickly see the average time it took for users within your organization to respond to a new incident during the selected timeframe. It also displays the increased or decreased time from the previous day, week, or month, depending on the selected timeframe.
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Incidents Engaged - The total number of incidents that changed from New to one of the Open statuses by users within the selected timeframe. The New status only includes incidents that were created by a system during the selected timeframe.
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Mean Time to Resolution - The average time the status of the incidents changed from one of the Open statuses to one of the Closed statuses by users within the selected timeframe. An Open status only includes incidents that were opened by users during the selected timeframe. This allows you to quickly see the average time it took for users within your organization to open and resolve incidents during the selected timeframe. It also displays the increased or decreased time from the previous day, week, or month, depending on the selected timeframe.
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Incidents Resolved - The total number of incidents that changed from one of the Open statuses to one of the Closed statuses by users within the selected timeframe. An Open status only includes incidents that users opened during the selected timeframe.
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The User Mean Time Summary tile displays the following data:
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Mean Time to Engage - The average time the status of the incidents changed from New to one of the Open statuses by you within the selected timeframe. The New status only includes incidents that were created by a system during the selected timeframe. This allows you to quickly see the average time it took for you to respond to a new incident within the selected timeframe. It also displays the increased or decreased time from the previous day, week, or month, depending on the selected timeframe.
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Incidents Engaged - The total number of incidents that you changed from New to one of the Open statuses within the selected timeframe. The New status only includes incidents that were created by a system during the selected timeframe.
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Mean Time to Resolution - The average time the status of the incidents changed from one of the Open statuses to one of the Closed statuses by you within the selected timeframe. An Open status only includes incidents that you opened during the selected timeframe. This allows you to quickly see the average time it took for you to open and resolve incidents within the selected timeframe. It also displays the increased or decreased time from the previous day, week, or month, depending on the selected timeframe.
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Incidents Resolved - The total number of incidents that you changed from one of the Open statuses to one of the Closed statuses within the selected timeframe. An Open status only includes incidents that you opened during the selected timeframe.
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The following Automation tiles are available to all users in the Customize Dashboards dialog box:
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The Workflows Added By Category tile shows the number of workflows created or imported during the selected date range and the number of workflows tagged to the top 5 categories for the selected date range. Hover the mouse over one of the colored segments of the circle graph to see the category name and number of workflows assigned to that category during the selected date range.
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The following Secure Client tiles are available to all users in the Customize Dashboards dialog box:
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The following Secure Cloud Analytics tiles are available to all users in the Customize Dashboards dialog box:
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Displays a multilevel pie chart that shows, based on the selected time frame, in the outer ring:
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new Secure Cloud Analytics alerts created within the time frame
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open Secure Cloud Analytics alerts created before the time frame, and not yet closed within the time frame
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closed Secure Cloud Analytics alerts closed during the time frame
And in the inner ring:
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assigned Secure Cloud Analytics alerts
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unassigned Secure Cloud Analytics alerts
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Displays the total number of observations that Secure Cloud Analytics generated in a given time frame, and the total number of highlighted observations in that time frame. The Observations and Highlighted Observations links take you to the Secure Cloud Analytics portal UI to view more information about these observations.