xMatters Integration
Note: This integration requires Cisco XDR Advantage or Cisco XDR Premier licensing tier.
xMatters service reliability platform helps DevOps, SREs, and Ops teams automate workflows, ensure infrastructure availability, and deliver products at scale. Eliminate digital event disruptions by leveraging AI, analytics, and workflows to automate and accelerate response times all the way to resolution.
Enabling this integration in Cisco XDR will make the xMatters API available as a target for automation workflows. Workflows can be used to do things like send a page through xMatters when Cisco XDR incidents are generated.
Configure xMatters Integration
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In the Cisco XDR navigation menu, choose Administration > Integrations.
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On the Integrations page, click the Third-Party tab and navigate to the xMatters integration.
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Click the plus sign (+) in the lower-right corner of the card. The xMatters integration page is displayed.
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Expand the Integration Guide area and follow the instructions on how to add the xMatters integration in Cisco XDR.
What's Next
You can perform the following tasks after you integrate xMatters with Cisco XDR:
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Automation:
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Workflows - The workflows for xMatters can be installed from the Automation Exchange. See Workflows and Exchange.
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Target - The xMatters target is automatically created for out-of-box and custom workflows. See Targets Created From Integrations.
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